Wanting and needing my relatives death certificate, I opted to pay the additional fee of $10 to order online and expedite my request.  As I am nearing the 20-day mark, but still in the time frame promised, I am beginning to think my $10 was not well spent.  Next time I will just submit the check, photo ID and wait.  I’m passing this along because I’ve gotten replies for other certificates I have requested within this same time frame, and I did not pay the additional money to make my request online.